FAQ

Montynio Dog is an online pet store specializing in high-quality dog products, offering a wide range of food, toys, grooming supplies, and more.

Montynio Dog is based in the USA, providing fast and reliable shipping across the country.

We offer a variety of dog products, including food, toys, grooming supplies, apparel, and accessories.

We offer a range of high-quality dog food brands, including grain-free, gluten-free, and limited-ingredient diets.

Yes, we offer a selection of eco-friendly dog toys made from sustainable materials, such as recycled rubber and natural fibers.

Absolutely! We carry a range of grooming supplies, including shampoos, conditioners, brushes, and nail clippers.

Shipping typically takes 5-15 days within the contiguous USA.

Yes, we offer free shipping on orders over $20.

Yes, we offer a 15-day return and exchange policy. Please contact our customer service team for assistance.

If you have cancelled the order within 7 days, you’re eligible to claim a refund, and our team will process it right after verifying the details.

Absolutely! Our website uses SSL encryption to ensure your information is protected.

We accept all major credit cards, including Visa, Mastercard, Amex, and Discover, as well as PayPal.

Yes, you’ll receive the money on the original payment method that you have used earlier.

Our business hours are Monday-Friday, 9 am-6 pm EST.

Yes, you’ll receive the money on the original payment method that you have used earlier.